Terms & Conditions

Thank you for visiting caritas-singapore.org, a site which is maintained by Caritas Singapore. By accessing and using any part of caritas-singapore.org (“this Site”), you shall be deemed to have agreed to abide by and be legally bound by these General Terms of Use. If you do not agree to any one or more of these Terms of Use, please discontinue the access and the use of this Site.

These General Terms of Use may be changed from time to time and at any time at the sole discretion of Caritas Singapore. All changes will be posted on this page, and your use of this Site after the posting of such changes shall constitute your agreement to the modified General Terms of Use and all of the changes. You should therefore visit this page periodically to review the Terms.

Rights of Access

This Site is an official Caritas Singapore website and is owned and operated by Caritas Singapore.

Caritas Singapore reserves all rights to permit, deny or restrict access to this Site by any individual or corporate, or to block the access from any internet address to this Site, at any time without giving any notice.

Intellectual Property

The materials located in this Site (the “Contents”), including text, software, photographs, statistical data, reports, charts, graphs, graphics, illustrations, artwork, video, music, sound, names, logos information and other documentations are all protected by copyright, trademark, and other intellectual property rights. All rights, title and interest in the Contents are owned by, licensed to, or controlled by Caritas Singapore.

Except as otherwise stated, the Contents of this Site shall not be reproduced, republished, uploaded, posted, transmitted, or otherwise distributed in any way, without the prior permission of Caritas Singapore. To use any part of the Contents, the user must seek prior permission in writing from Caritas Singapore. Caritas Singapore reserves the right to refuse permission without furnishing any reason.

Modification of any of the Contents or use of the Contents for any other purpose will be a violation of Caritas Singapore’s copyright and other intellectual property rights. In those circumstances, you must immediately cease any use of the Material and destroy any copies of the Material which you have made.

Any request to reproduce the Contents from this Site for publication or commercial use should be addressed to Caritas Singapore by post to 7A Lorong 8 Toa Payoh, #04-01, Singapore 319264 or by electronic means to [email protected]. The request is deemed received only upon Caritas Singapore acknowledging the receipt of the request.

No Warranties

The Website and Material are provided on an “as is, where is” basis without any warranties of any kind, whether express or implied. Caritas Singapore, its suppliers, and licensors, to the fullest extent permitted by law, disclaim all warranties, including but not limited to warranties of title, fitness for a particular purpose, merchantability, and non-infringement of proprietary or third-party rights. Caritas Singapore, its suppliers and licensors make no warranties about the availability, suitability, accuracy, reliability, completeness, or timeliness of the material, services, text, graphics, and links present on or at the Website.

Caritas Singapore does not warrant that the Website will operate error-free or that the Website or the computing infrastructure hosting it is free of computer viruses or other harmful items. If your use of the Website or Material results in the need for servicing or replacing equipment or data, Caritas Singapore is not responsible for those costs.

If the Material belongs to or is otherwise provided by third parties, Caritas Singapore shall not be held responsible to anyone in connection with or in relation to any such third-party material.

Limitation of Liability / Disclaimer of Damages

Your use of the Website is entirely at your own risk. If you are dissatisfied with any of the Materials or other contents of the Website or with these Terms, Caritas Singapore’s Privacy Policy, or other policies, your sole remedy is to discontinue use of the Website.

In no event shall Caritas Singapore (including its officials, employees, servants and agents), its suppliers and licensors be liable to any user or any third party for any damages whatsoever (including, without limitation, direct, indirect, incidental, consequential, special, exemplary or lost profits) resulting from the use or inability to use the Website or the Material, whether based on contract, tort, or any other legal theory, and whether or not Caritas Singapore has been advised of the possibility of such damages.


Caritas Singapore may, in appropriate circumstances and at its discretion, remove, or disable access to, any Material on the Website that infringes on the rights of others. If you believe that your work has been used on the Web Site in a manner that constitutes copyright infringement, please notify us in writing and include the following information in your notification:

  • An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed;
  • A description of where the material that you claim is infringing is located on the website;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the use which you have described is not authorized by the copyright owner, its agent, or permitted under law; and
  • A statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You should address your notification to:

Physical address: 7A Lorong 8 Toa Payoh, #04-01, Singapore 319264

Email address: [email protected]

Links to Other Sites

The Website may contain links to websites which belong to or are maintained by parties other than Caritas Singapore. These links are provided solely as a convenience to you. Caritas Singapore does not endorse the contents of these other websites. Additionally, Caritas Singapore is not responsible for the contents of these linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so completely at your own risk.


You agree to defend, indemnify, and hold harmless Caritas Singapore, officers, employees, volunteers, and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, in connection with or resulting from your use of the Material (including Software) or your breach of these Terms.

Personal Data and Web Traffic

Use of this Website and the provision of any personal data to Caritas Singapore via the Website is also subject to Caritas Singapore’s Privacy Policy which may be found on the tab entitled “Privacy Policy” on this page. Please take a moment to read the Privacy Policy. The Privacy Policy may be amended from time to time.

In addition to the information we collect directly from you, we also monitor and track usage of our website, viewing and traffic patterns, visitor and other similar information. We may do so using cookies and other web technologies. A cookie is a small text file stored on your device when you visit our website. It helps us to collect some information about you such as your IP address, how you arrived at our website and the pages that you visit on our website. We compile this information into a statistical aggregate and use this information for internal purposes which include improving our website, offerings, our operations, and our services. When you visit our website, you grant us permission to store such cookies and other web technologies on your device. You may disable the use of cookies on your device but if you do so, you may not experience the full functionalities of our website.


Caritas Singapore makes no claims that the Materials or other contents of the Website are appropriate for any particular purpose or audience, or that they may be downloaded outside of Singapore. If you access the Web Site from outside of Singapore, you are responsible for compliance with the laws of your jurisdiction.

All issues arising from or related to the use of the Website shall be construed in accordance with and determined by the laws of the Republic of Singapore. By using this Website, you agree that the exclusive forum for the bringing of any claims or causes of action arising out of or relating to your use of this Website is in Singapore. You hereby accept and submit to the exclusive jurisdiction of the Courts of the Republic of Singapore in any such proceeding or action, and irrevocably waive, to the fullest extent permitted by law, any objection which you may now or hereafter have to the laying of the venue of any such action or proceeding brought in such a court and any claim that any such action or proceeding brought in such a court has been brought in an inconvenient forum.

If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of this term or any other term. Except as expressly provided in a particular “Legal Notice” for Software or material on particular web pages, this Agreement constitutes the entire Agreement between you and Caritas Singapore with respect to the use of Website. Any changes to this Agreement must be made in writing, signed by an authorized representative of Caritas Singapore.


When you make enquiries, we may keep your email address for our future reference.

In addition to the information we collect directly from you, we also monitor and track usage of our website, viewing and traffic patterns, customer behaviour, and other similar information. We compile this information into a statistical aggregate and use this information for internal purposes which include improving our website, our offerings, our operations, and our service.

We will not reveal information to any external organization unless we are required by law. In addition, we only permit authorized employees and/or volunteers, who are trained in the proper handling of customer information, to have access to that information.

For Donations

The manner, mode and means in which donation transactions are made on this Site shall be as specified and required by Caritas Singapore.

Any donation made to a specific organisation and/or specific cause will be for that particular organisation and/or cause only, unless otherwise specified.

Unless in exceptional circumstances, all donations made to this Site are non-refundable. The user shall have the responsibility to stop any erroneous donations before the payment is made to Caritas Singapore. Where any request for refund is necessary in exceptional circumstances, such request, accompanied by the reasons, shall be received by Caritas Singapore within 3 working days of the donation, and Caritas Singapore may agree to the refund subject to its right to apply a fee for the refund.

The user is aware and agrees that the amount of donations received by Caritas Singapore on this Site shall be the net amount after deduction of any bank or payment gateway charges.

Caritas Singapore will issue acknowledgment of receipt electronically as soon as may be practicable upon receipt of the donations.

Caritas Singapore shall be under the obligation to disclose the information of the donation received on this Site whenever required by law and regulations.

Monthly Donations

The user may set up regular or recurrent donations to Caritas Singapore through this Site. The same rules and conditions governing this Site shall apply to each payment under the regular donations.

When regular donations function is set up on this Site by any user, a regular and recurrent series of donations would be made by that user starting on the day of the first donation until further notice of cessation of donation by the user.

By setting up the regular donations, the user has authorised the payment service provider of Caritas Singapore to request funds from the user’s credit or debit card on the day of each month that the user has stipulated on this Site.

Any cancellation of the regular donations can be done by logging into this Site to make the necessary changes or by emailing Caritas Singapore at [email protected] in the event of any difficulty in completing the cancellation.

The user shall ensure sufficient funds for the payment of regular donations and shall be liable for all fees and charges by third party relating to the set up and operations of the regular donations.

For Activities & Volunteering

User of this Site who signs up for volunteering and/or any other activities in Caritas Singapore shall do so subject to the terms and conditions of this Site as well as the relevant terms and conditions applicable to Caritas Singapore volunteers and to any specific activity as may be set out in handbooks or event notices.

By signing up as volunteers or participants of Caritas Singapore activities, the user agrees to

  1. The sharing of its information with the member organisations of Caritas Singapore for the purposes of matching volunteering opportunities and events;
  2. Receive news and updates from Caritas Singapore on its volunteering opportunities and upcoming events;
  3. Grant Caritas Singapore all right, title and interest in all photographic images, video and/or audio recording made by Caritas Singapore at the request or direction of Caritas Singapore at such activity, including but not limited to, any royalties, proceeds or other benefits derived from such photographs or recordings, for the purposes of publicising Caritas Singapore and its activities.