CFL Volunteer Engagement – PBC Call Centre

Volunteer Title: PBC Call Centre

Location: 2 Highland Road, #01-03, Singapore 549102

Job Type: Volunteer

Organisation Description:
Catholic Family Life assumes and integrates the operations of Family Life Society and the Archdiocesan Commission for the Family. This allows us to better focus on our Catholic roots and ethos, as we continue our efforts to form, empower and restore families to flourish in the intimate love of God. Through our programmes and services, we will continue to promote the dignity of all individuals and families, to go forth and be visible signs of God’s love to the world, serving all just as the first missionaries did, regardless of race, language, and religion.

Volunteer Responsibilities:

  • Desire to make a difference to those callers in need.

Volunteer Requirements:

  • Half Day (4 hour) Weekly Weekday Commitment from 12:00 noon to 4:00pm
  • Possess own PC, preferably Windows 10 Operating System and pre-loaded with Microsoft Offices
  • Basic Working Knowledge of Microsoft Outlook, Excel, Word and Dropbox
  • Good Communication Skills, both Verbal and Written
  • Effective Team Player
  • Friendly Disposition
  • Patient and Empathetic with Callers
  • Basic Working Knowledge of Microsoft Outlook, Excel, Word and Dropbox

Application Email/URL: [email protected]

Company Name: Catholic Family Life


Additional Information:


  • Able to commit half day (4 hour) weekly weekday from 12:00pm to 4:00pm to pick up calls and attend to enquiries.

Commitment period:

  • Minimum 12 months

This process involves an interview selection to determine the suitability of each volunteer, especially in consideration of CFL service and mission. Qualified and experienced individuals who are interested may submit his or her request through [email protected] with the email subject Volunteer Opportunities for PBC Call Centre - (Name).

Please include the following: -

  1. 1
    Fill the Volunteer Application Form: 
  2. 2
    Curriculum Vitae (CV)
  • Provide your volunteer and work experience that are relevant to PBC Call Centre.